I work in retail and good customers can make your day, bad ones can ruin your whole week! I work in a small farm shop and generally all the customers are lovely and as time goes on, and we get to know each other, the conversations get better and the smiles get wider. So if you want to help make somebody's day please carry on reading...
When you walk in to a shop say 'Hello!' (with the exclamation point!), make eye contact, smile and ask 'how are you doing?'. Us poor workers are lonely and, if they're like me, cold and a simple 'you alright?' can lighten our moods!
Don't be afraid to ask questions, in fact shop workers might appreciate the opportunity to share their knowledge and help you out; just don't get frustrated if we don't know the answers!
Try to make conversation, even if it's awkward. On slow days it's fun to reflect on the good (and the bad) conversations we've had with customers and they certainly make time go faster! Try to be creative but if you really have no imagination just comment on the weather! (Paying us a compliment works just as well, with an added ego boost.)
Pay in the smallest change you can, empty out all your coppers, just don't take forever in doing so! It saves us a hell of a lot of change and saves us when somebody buys 90p's worth with a dreaded £20. Throw £5 notes at us (we will give change) because they're absolute saviours and very hard to find.
Say 'thank you' before you leave, wearing your biggest grin and we'll be sure to be nice to you when you come again.
And on that note,
Thank you, come again!
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